Store Policy

This page outlines the store policy that applies to every vehicle purchase at Desert Drive Auto Sales in Phoenix, Arizona.

Dealership Purchase & Compliance Policy

1. “Implied Warranty” Status & Mechanical Inspections The buyer acknowledges they were given the opportunity to have the vehicle inspected by a third-party mechanic of their choice prior to purchase. Declining an inspection constitutes an express waiver of any future claims regarding the mechanical condition of the vehicle. Unless a separate written warranty is provided, all vehicles are sold with an implied warranty(15days/500miles), and the dealership is under no obligation to pay for repairs unless agreed upon or the repairs fall under the implied warranty.

2. Clerical Errors & Electronic Signatures Clerical errors on bank-specific contracts (e.g., typographical errors in addresses or VIN) do not invalidate the underlying Purchase Agreement. Customers agree to execute corrected documentation, including via Electronic Signature (DocuSign/etc.), within 24 hours of receipt to ensure contract compliance.

3. Spot Delivery & Documentation Contingency If the purchase is contingent on third-party financing (a “Spot Delivery”), and the lender requires corrected documentation or a higher down payment (such as a clerical mileage correction or updated income verification), the buyer is contractually obligated to pay the full balance and sign the updated forms within 48 hours of notification (via phone, text, or email). Failure to cooperate or return the vehicle upon request constitutes a default, requiring the immediate return of the vehicle and forfeiture of the down payment.

4. Finality of Sale: NO COOLING-OFF PERIOD ALL VEHICLE SALES ARE FINAL. Under Arizona law, there is no “cooling-off” period or statutory right to cancel a motor vehicle purchase once the contract is signed and delivery is taken. Motor vehicles are titled assets that depreciate immediately upon operation.

5. Right of Repossession & Liquidated Damages In the event of a contract default, failure to secure financing, or fraudulent payment activity (including chargebacks), the dealership maintains a priority purchase-money security interest and lien on the vehicle. The dealer may repossess the vehicle without further notice. Upon default, the buyer shall be liable for:
Doc Fee: A flat fee of $500 for processing and title clerical work.
Usage Charges: A rental/depreciation fee of $75 per day and $0.50 per mile driven from the date of delivery.
Recovery Costs: All actual towing, storage, and legal fees incurred during repossession.

6. Down Payments & Forfeiture Down payments are non-refundable and are applied toward the purchase price or held as security. If a customer refuses to complete financing contracts or fails to provide documentation required by the lender, they are in breach of contract. In such cases, the down payment will be forfeited as liquidated damages to cover vehicle depreciation, loss of marketability, administrative and reconditioning costs.

7. Chargeback Policy (Credit/Debit Card Payments) Any attempt to initiate a credit card chargeback for a down payment or service fee after taking delivery of the vehicle will be considered Theft by Deception. The dealership will aggressively contest all chargebacks using signed Credit Card Authorization, Odometer Disclosures, Bills of Sale. We reserve the right to report fraudulent chargebacks to local law enforcement and pursue civil litigation for the recovery of funds, treble damages, and attorney fees.